London

We are on the hunt for a new Studio Support Assistant to join our London Studio.
 
This is an opportunity to flex those people skills as you will be part of our front of house support team sitting on our reception welcoming our employees and visitors. As well as carrying out general reception duties including; answering incoming calls, welcoming guests, overseeing meeting and room bookings, this role also allows for further studio support including stock management, helping our Comms team with events and exhibitions being held in the Studio and helping prep our coffee and tea times during the day.
 
So, if you are highly organised, have excellent communication skills and fancy joining our award winning Architectural practice, we would love to hear from you!



Areas of responsibility
 
Greet and welcome all visitors to our London Studio providing excellent customer care

Answering telephone calls politely, quickly and in a professional manner, screening and directing calls, passing on messages promptly and accurately

Overseeing meeting room bookings in advance, to ensure a smooth experience for all attendees, including refreshments and liaising with IT team about room AV equipment required

Distributing and maintaining stock levels – office supplies, milk, kitchen cleaning products, toilet supplies, towels etc

Management of the London general inbox, filtering emails and forwarding to the relevant people

Reconciling credit card statements with receipts of Studio expenses and liaising with the Finance team

Organising and franking all outgoing mail and ensuring all post is sent on time by appropriate method (general, registered or couriered)

Liaising with the Creative Producer and the Comms team to be able to provide information to visitors about temporary exhibitions and upcoming events

General secretarial duties; photocopying, scanning, archiving of work in an accurate manner

Ensure the kitchens, meeting rooms and public areas are kept clear and presentable



About you

1 - 2 years relevant experience either as a Receptionist or Office Assistant or similar

A people person! Welcoming, friendly and enthusiastic

Professional, polite and confident telephone manner

Excellent organisational skills and communication skills, both written and verbal

Excellent interpersonal skills with the ability to build effective working relationships with all levels of the Practice

Ability to work well within a team and also independently

Demonstrates initiative, resourcefulness and proactivity in approach to daily tasks whilst working within the agreed procedures

A background of working in a creative or architectural environment would be an advantage



Due to the nature of the role, it is fully office-based working from Monday-Friday 8.30am – 5.30pm

We are a progressive and ethical architectural practice. We design with empathy for the human condition, with science for sustainable outcomes, and with art for crafting beautiful place. The range of our architectural work is extremely broad and includes housing, universities, creative reuse and schools.

 
With over 40 years of practice, we now have four offices in Bath, London, Manchester and Belfast with around 109 employees and 25 partners. We remain committed to the social and cultural values which underpin our design approach. Our studios are an open and social environment and inspiring places to work, with breaktimes focused on growing strong social bonds. We offer a supportive and inclusive working environment, where professional and personal development is encouraged.
 
FCBStudios is an equal opportunities employer and welcomes applications from all members of the community.